Frequently Asked Questions

Yes, Gold Shield Exteriors is fully licensed (Contractor License #GOLDSSE757CG), bonded, and insured in Washington State. We carry comprehensive liability insurance and workers' compensation coverage for your protection. Certificates are available upon request.

Absolutely! We provide free, detailed estimates for all our services including roofing, gutters, and siding. Our estimates include material specifications, labor details, and project timelines.

We proudly serve Clark County and Cowlitz County in Washington, including Vancouver, Battle Ground, Camas, Washougal, Ridgefield, La Center, Longview, Kelso, Castle Rock, Woodland, and surrounding communities.

Yes, we provide fast emergency response for urgent repairs like storm damage, roof leaks, gutter overflow, and siding damage. We're available for emergency calls and can often respond the same day.

We provide comprehensive warranties on both materials and workmanship. Material warranties vary by manufacturer (typically 25-50+ years), and we back our workmanship with our own guarantee. All warranty details are provided in writing.

You can schedule a free consultation by calling us at (360) 947-7119, filling out our online contact form, or using our quick questionnaire. We will arrange a convenient time to assess your project and provide a detailed estimate.

Most residential roof replacements take 1-3 days depending on size, complexity, weather conditions, and material type. We will provide a detailed timeline during your estimate and keep you informed throughout the project.

We recommend materials based on your budget, climate, and home style. Popular options include architectural asphalt shingles, metal roofing, and tile systems. We will help you choose the best option for your specific needs.

While we don't handle insurance claims directly, we provide detailed estimates and documentation that customers need for their insurance process. We can work with your adjuster and provide any additional information required.

Our experts will assess your roof's condition and provide honest recommendations. Factors include age, extent of damage, cost-effectiveness of repairs vs replacement, and your long-term plans for the home.

Our complete roof installation includes removal of old materials, deck inspection and repair if needed, underlayment, new shingles or roofing material, flashing, ventilation, and cleanup. We handle all permits and inspections.

Yes, we provide professional roof cleaning and maintenance services to extend your roof's lifespan. This includes moss removal, gutter cleaning, and inspection of potential problem areas.

5" gutters work for most homes, but 6" systems have 40% greater capacity and are recommended for steep roofs, large roof areas, or areas with heavy rainfall. We will assess your specific needs during the estimate.

Yes, we offer multiple gutter guard systems based on your specific debris conditions and roof style. Guards can significantly reduce maintenance while improving water flow and preventing clogs.

Typically twice a year: spring and fall. However, homes with many trees may need more frequent cleaning. Gutter guards can reduce maintenance frequency significantly.

Yes, we can diagnose and fix overflow problems by correcting slope, adding downspouts, clearing clogs, resizing systems, or installing guards. We will identify the root cause and provide the right solution.

We primarily use seamless aluminum gutters with custom color matching, but also offer steel and copper options. All materials are designed for Pacific Northwest weather conditions with proper hangers and fasteners.

Quality aluminum gutters typically last 20-30 years with proper maintenance. Copper gutters can last 50+ years. Lifespan depends on material quality, installation, maintenance, and local weather conditions.

The choice depends on several factors including budget, maintenance preferences, and aesthetic goals. While both have their benefits, fiber cement is typically the better choice for durability, fire resistance, and long-term value. Check out our detailed comparison guide to learn more about which option might be right for your home.

While it's not always the case that we can find an exact match, we offer professional repair services and will work to find a solution that works best for you. Our team has experience sourcing materials and finding creative solutions to blend repairs with existing siding.

Most residential siding projects take 3-7 days depending on home size, material type, and complexity. Weather conditions can affect timing. We will provide a detailed schedule during your estimate.

Regular maintenance includes cleaning, occasional painting or resealing, and minor repairs as needed. Better materials like fiber cement require less frequent maintenance compared to traditional options. Most siding benefits from annual cleaning and periodic inspections to catch issues early.

Common signs include warping, cracks, rot, holes, fading, peeling paint, increased energy bills, or moisture inside walls. If you notice multiple issues or extensive damage, replacement may be more cost-effective than repairs.

Yes, new siding can significantly improve curb appeal and home value. Quality siding installation typically recoups 70-80% of the investment and makes homes more attractive to buyers.